E-Newsletter Signup


Please be advised that local health partners are working diligently to ensure the safety and wellbeing of all citizens within Northumberland County.

Each of us have a responsibility to help stop the spread of COVID-19. Wash your hands. Cover your mouth while sneezing. Do not touch your eyes, nose or mouth with unwashed hands.

If you have a fever and/or cough, have traveled to one of the affected countries in the past 14 days, or have had close or confirmed contact with a probable case, self-isolate at home, do not go to the Emergency Department. Contact your local Public Health Unit or Telehealth Ontario for additional information:

HKPR District Health Unit – 1-866-888-4577 ext. 5020 • Telehealth Ontario – 1-866-797-0000

Visit HKPR.on.ca for more information.

Community Care Northumberland Office Closures Due to COVID-19

Community Care Northumberland offices are closed to the public in an effort to support social distancing and to protect our staff, volunteers and clients.

Please note that we are still operational and can be reached by phone or email. Contact information can be found in the ‘Contact’ tab at the top of this page.

At this time payments can be mailed or credit card payments can be taken over the phone.

Thank you for your understanding and cooperation. We will continue to keep you informed of any changes or updates as the situation evolves.

Community Care Northumberland Program Delivery Changes Due to Provincial Wide Shutdown

December 24, 2020

In response to the December 21st announcement from the provincial government on the provincewide lockdown beginning December 26th, please see below restrictions and what is being offered by each program/service, as well as guidelines for in-office visiting. 


  • Hot Meals on Wheels program suspended. We will revert back to offering frozen meals only with deliveries being completed by CCN staff.
  • Community diners are still suspended.


  • Essential medical/supply transportation will be completed by specialized transportation drivers

In-Home Services

  • Home help and maintenance will continue, following the same health and safety protocols already in place
  • Home at Last will still be limited to transportation home from the hospital


  • No change: programs and services will continue to be offered virtually
  • Personal Distress Alarms – Battery replacements as required with current protocols

Hospice Services and Ed’s House

  • Visiting hospice services will happen virtually
  • At Ed’s House, two visitors will be allowed at any given time per resident, with up to 5 total visitors for compassionate reasons with approval from the Medical Director or designate

In-Office Changes

  • Clients should connect with CCN staff by phone and/or email as much as possible. If a client must enter the office, he or she should first phone the local program office to arrange a time to come. Anyone entering a CCN office must sign in and wear a mask. If visitors feel ill, have any symptoms of COVID-19 or have been in contact with a known case of COVID-19, they should delay their visit. 

These enhanced measures will be in place for the duration of the lockdown, which is currently scheduled to last until January 23rd.

Please consult the following resources for more information:

Northumberland Hills Hospital: https://nhh.ca/covid-19

Government of Ontario: https://www.ontario.ca/page/2019-novel-coronavirus

HKPRD Health Unit:  https://www.hkpr.on.ca/featured_posts/novel-coronavirus/

Public Health Agency of Canada: canada.ca/coronavirus

World Health Organization:  who.int/health-topics/coronavirus


We thank you for your cooperation and understanding during these difficult and uncertain times. As new information becomes available and decisions are made, we will continue to keep you informed through all of our communication channels including our website at www.commcare.ca

If you have any questions or concerns, please reach out to the contacts below

Trish Baird                                                 Lynda Kay
Chief Executive Officer                             Director, Donor Relations and Communications
Community Care Northumberland            Community Care Northumberland
(705)653-0955                                          (905)885-0466
1-866-514-5774                                        (905) 375-5628
t.baird@commcare.ca                               l.kay@commcare.ca